Field Applications Engineer (w/m/d)

Berkeley Lake - Georgia - Vereinigte Staaten von Amerika - Industrie - Automotive - Betrieb & Wartung - Sonstige

Brunel is currently seeking a Field Applications Engineer for our client. Positions will based in Duluth, GA.

    Wir stehen für Rückfragen zur Verfügung

    Cindy King, Ansprechpartner

    Bewerben

    Ihre Aufgabe

    Responsibilities: Positions will support clients in performing field service, remote phone support and system build support withing manufacturing plant environment. Willing to train on proprietary systems;

    • Performs site surveys, installations, maintenance and repairs on company products;
    • Determines site and equipment requirements; outlines interdependencies;
    • Understands customer goals; identifies consequences of various solutions. Develops installation plan, and escalation plan;
    • Configures systems hardware, software and network components;
    • Assembles and integrates system/product and verifies system/product operation;
    • Uses proactive monitoring procedures to identify problem prevention opportunities;
    • Provides customer with overview of installation activity, site-specific information and access to appropriate contacts;
    • Conducts customer training; organizes and presents information to convey major points clearly and persuasively;
    • Maintains a high level of customer satisfaction by clarifying customer needs and ensuring that they are met;
    • Handles customer-relations problems promptly and appropriately, escalates issues according to established procedures;

    Specific Accountability: 20% mechanical/electrical ability to perform installs, maintenance and repair of company equipment. 80% programming of system hardware, software and network components. Providing high-level customer interaction and satisfaction. On call 27/7 for customer service.

    Ihr Profil

    Position Requirements:

    • Technical Associates Degree such as electrical or information technology;
    • Ability to work remotely and independently;
    • Excellent communication skills and customer interface skills;
    • Analytical problem-solving skills;
    • Looking for road warrior, 100% travel, must live near a major airport (travel can be up to a week at a time, home-based on stand-by for next assignment);
    • Available for training in Duluth, GA;
    • Salaried position, all company paid travel expenses;
    • Must be physically able to work for long periods by walking, standing, sitting, bending, reaching, and performing repetitive work with no restrictions;
    • Must be willing to submit to a background check and drug screening;
    • Must be eligible to work in the U.S. for any employer without sponsorship now or in the future.

    Wir bieten

    Positions offer a competitive salary and all expenses paid travel. All training performed in Duluth. Excellent opportunity to learn and get your foot in the door. Full benefits offered.

    Über Brunel

    Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 40 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services. Join us today.

    Zusammenfassung

    • Kennziffer des Stellenangebots: PUB234200
    • Ort: Berkeley Lake
    • Markt: Industrie
    • Stunden pro Woche: 45
    • Branche: Automotive
    • Ausbildungsgrad: Sonstige
    • Fachgebiet: Betrieb & Wartung
    • Einsendeschluss: Mittwoch, 30. Oktober 2019
    Bewerben

    Wir stehen für Rückfragen zur Verfügung

    CK

    Cindy King

    Ansprechpartner Brunel USA - Detroit

    +1 313-986-9073

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